It is no secret that 'engagement' has become a household term. Whether you are talking about your customers, your employees, your children or yourself, it is undeniable that we are at a time when it pays dividends to understand what’s common amongst human beings. Engagement helps us to focus on what we have in common, to look towards solutions rather than getting stuck in the problem or identifying the other person as a problem.
Over the last few weeks, we have been sharing methods and practices that raise awareness and standards of execution with these four engagement skills which have the power to revolutionise the entire profession.
In STEP 1, we covered Seek First to Understand and completed the activity, “Defining Conflict”.
Then, we covered STEP 2 Then Be Understood and completed the activity, “The Four Sides of Communication”.
In week 3, we released STEP 3 – Empathise and completed the activity, “What Is Empathy?”.
In week 4, we released the last video in this series, STEP 4 – Problem Solve WITH the Other Person. (from the L.E.A.D. Engagement Module Topic – Motivate Others)
If you've already registered, please share this message with any pharmacist, pharmacy technician, pharmacy manager or leader whose role involves engaging with people
Have you ever tried to motivate someone…and it didn’t work? Sometimes helping others feels like you’re pulling a train uphill through quicksand. No matter how many quotes & peppy words you throw at them, they just stay stuck, unmotivated, and unable to move forward with their projects & goals.
It’s just that motivation is an INTERNAL drive, so all you can ever do is help those around you to find THEIR OWN internal motivation.
In this last video, Rachel shares how to help others find their internal drive with a fool-proof formula for inspiring others along with the activity, “Drivers and Blockers”.
You also have access to a recording of the LIVE online masterclass recorded with pharmacy participants on Wed 29th March.
AVAILABLE until 12th April ONLY, each Wednesday since 01 March, 4Front shared a STEP of training, comprising a
=> pre-recorded video snippet (only 20 minutes each week) of actual content from the LEAD Engagement Online Mastermind Programme,
=> downloads of Activity Sheets that accompany each video, and
=> clear STEPs focused on helping you avoid paralysing conflicts and create healthy relationships within your sphere of influence.
Each segment of this free, 4-STEP video training series, offers you an invaluable 'sneak peek preview' into each topic of the L.E.A.D. Engagement Module
When you register for this free series, you are automatically registered to attend a Live Online Q&A Session with Rachel on 5th April) where she'll be sharing and answering questions about our upcoming release of the L.E.A.D. Engagement Online Mastermind Programme. The recording will be available until 12th April.
The training, is mapped to the Personal Skills, Professional Practice and Organisation and Management Skills Domains of the PSI Core Competency Framework, and is ONLY available in the month of March.
Would You Appreciate Learning More About L.E.A.D.?
If you are thinking about how you'll benefit from this training series, I encourage you to click here and learn more about the L.E.A.D. Online Mastermind Programme | Engagement Module.
The LEAD Online Mastermind Programme for Pharmacists and Pharmacy Leaders is structured into 4 independent, yet interconnected modules.
Each of the 4 modules is part of the systematic approach for enabling you to thrive through transitions and create changes in the culture of your pharmacy work environment. It contains experiential exercises to implement with your customers, colleagues and staff as well as practical tools that you can instantly use in your own pharmacy consultations.
The LEAD Engagement Mastermind Programme Starts on 12th April. Curious to find out more? Join us! Click here to register for the Q&A Session and learn more about the L.E.A.D. Online Mastermind Programme | Engagement Module
Rachel Dungan MPSI, MICF, ACC
ICF Ireland Life/Wellness Coach of the Year 2015
UNTIL 12th April ONLY: FREE 4-STEP Engagement Training Series